Booking and Payment Terms​
These terms apply to workshops, trips, shows, events (Services) and everything else managed by or on behalf of The Fashion School Manchester CIC. Please ensure you have read and understood the following before booking with us. This policy includes third party bookings.
In these booking terms, “we” means The Fashion School (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer under these online booking terms (and “your” will be construed accordingly).
1.0 Bookings​
The receipt of a booking form is required in advance to secure any booking with us. All bookings are via our booking system Bookwhen.
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Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors. Please note that such errors may relate to our Services information, pricing and availability. In these instances, we have the right to terminate any bookings involving inaccuracies. The Fashion School’s decision is final.
1.1 Reserving spaces
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We appreciate the loyalty of our long-running customers but we are unable to save spaces for students. The only way to save space is to book and pay in advance. Please make sure you are signed up to our mailing list to make sure you are kept up to date with any announcements.​​​
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1.2 Confirmation Email
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We send out a confirmation email a week in advance of each workshop. If you do not reply to this email to confirm your attendance, your booking may be cancelled. Our workshops sell out very quickly and consequently, we have an extensive waiting list. Your place may be given to someone on the waiting list.
3.0 Cancellations​
3.1 Changes or cancellations by you:
If you are unable to attend your session, please contact us manchester@thefashionschool-uk.com.​ All our workshops have an extensive waiting list. Please let us know as soon as possible so we can give your space to someone else.
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Students are also expected to be on time for their sessions. We hold no liability for the loss of time due to lateness and will not offer you a catch-up session.
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3.2 Changes or cancellations by us:
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Whilst we always do our utmost to run our sessions and services as originally timetabled, on very rare occasions we may have to cancel a class, workshop or event (e.g. due to a tutor being unwell and we haven’t been able to arrange cover). We will give you as much notice as possible and follow the procedure below:
We will give you as much notice as we can and offer you a replacement session.
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We reserve the right to use our discretion on how to proceed.
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We will not be liable for any other costs, wasted travel or expenses that you may incur.
3.2a Change of venue
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In the very rare event that we need to change the venue stated on our website, we will inform you of this change as soon as possible. We will then discuss your available options and whether this change means you or your child can no longer attend.
The Fashion School is not liable for any extra costs or expenses incurred due to the change of venue.
3.2b National or Local Lockdown:
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We will hold all planned workshops at the next safest date, or you may be able to transfer to an online workshop.
4.0 Student requirements​
4.1 Age Policy
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Our classes, workshops, activities and services specify an age range on our website. If you have booked and paid for an activity and the child or teenager (student) is under or over the specified age range, without prior agreement from The Fashion School, you will, unfortunately, be turned away with no refund.​
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4.2 Student Conduct
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During the session, if you act in any way which we deem likely to cause harm or nuisance to any person(s), you will be asked to leave.
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4.4 Student Health and Safety
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It is important that our Covid-19 Safety Protocol is read in advance of any classes or workshops and this information is communicated to any children attending. Students who fail to comply with health and safety rules may be asked to leave or unable to participate in the session.
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5.0 Photography and Video recording​
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From time to time, we may photograph or film our sessions and reserve the right to do so for promotion, unless you explicitly notify us upon booking that you or your child does not wish to be photographed/filmed.
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It is also important that you read our Privacy Policy. If you have any questions please do get in touch.​
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7.0 Late Collection Policy and Procedures​
This policy is for children who have been left at the school over the agreed collection time or once the school has closed/classes have ended.
The Fashion School has a duty of care to the children and parents to ensure that the collection of children is made at the agreed time or within our school opening hours. Late collection causes additional cost for the school and potential distress to a child.
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Children remaining in our care after the agreed collection time, after their class has ended or after our opening hours must be supervised by a member of staff. We appreciate that sometimes there may be circumstances beyond parent/carer control affecting the prompt collection of your child. If you know you are going to be late collecting your child please call us at the earliest opportunity and discuss with the member of staff teaching your child the arrangements for collection. Please note that a late stay fee will still be chargeable, unless agreed otherwise, for example in exceptional circumstances.
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7.1 Late Collection Fee​
All parents/carers will be given a 15 minute grace period on the late collection of their child. If your child has still not been collected after 20 minutes, then a £60 fee will be charged every 20 minutes and should be paid to the member of staff looking after your child in cash.
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Your child will be cared for, kept inside the school and reassured by members of staff until collection. Any specific needs will be addressed.
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Please ensure we have your current contact details.